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Customer Service
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Welcome to the
BestBuyBinding.com Customer Service
page. BestBuyBinding.com is committed to
providing our customers with the highest
level of customer service possible. We
strive to serve all your binding needs
with guaranteed lowest prices and a wide
selection of products. Below you will
find some frequently asked questions as
well as some of our policies. Please
take a second to read through these and
if you have any questions, comments or
concerns you can email us at
burtroberts@gmail.com or give us a
call at 1.813.777.4573.
What
can I order?
You may order all items shown on our
online catalogue. If you are interested
in an item that is not found on our
website please email
burtroberts@gmail.com
or call 1.813.777.4573 and we can look
into it for you.
How
can I order?
You may order via our secure online
ordering system or you may send your
order request via email
burtroberts@gmail.com.
Our Customer Service Department is open
for phone orders 5 days a week. You may
call Monday through Friday between 8am
PST and 6pm PST if after feel free to
leave a detailed message along with
contact information. If you would like
to place a phone order please call
1.813.777.4573.
How
can I pay?
You may pay with a Master card, Visa
card, Discover card or American Express.
Please call for all other payment
options.
How
Long will it take to receive my order?
Please refer to our
shipping
information page.
What
happens if I don’t receive my package?
Most of our shipments are covered by
insurance that guarantees that
BestBuyBinding.com will replace packages
that are lost or damaged during transit.
*Note -
BestBuyBinding.com will not be
responsible for lost or stolen shipments
to a non-current address. If we are not
notified of an address change, before
the shipment of your order, refunds or
replacements for a lost or stolen
package will not be accepted.
What if
something doesn’t fit or I change my
mind?
You are welcome to return or exchange
any items purchased from
BestBuyBinding.com. Please refer
to the return
policy page.
Are
back order arrival dates guaranteed?
Back order arrival dates are provided by
the manufacturer and are subject to
change and are not guaranteed.
Will I
have to pay any taxes or import duties?
Idaho residents are subject to the state
sales tax.
Guaranteed Lowest
Prices: - A self defining phrase
that is as simple as it reads. Simply
put, if you find a lower price, on any
product we stock, we would like the
opportunity to beat it. We owe our
success to you, our customers, and we
know that price is a critical concern.
Our goal is to eliminate this concern by
assuring you that by choosing
BestBuyBinding.com you're getting the
lowest prices anywhere. We routinely
scan our competitors to assure that our
prices can't be beat. As should be
expected, there are some common sense
boundaries that apply. We must be able
to verify the lower price. Lower prices
that cannot be confirmed will not be
honored. Simply inform one of our
knowledgeable reps where you found a
better price; once price and source are
confirmed, and the parameters
maintained, you can be secure in knowing
BestBuyBinding will beat it! We reserve
the right to confirm lower prices before
any final BestBuyBinding.com sale. The
source of a lower price must come from
an authorized dealer within the United
States of the product in question. If
the price does not come from an
authorized source, current
BestBuyBinding.com prices stand.
Defective Product -
BestBuyBinding.com wants you to be
completely satisfied with everything
that we offer. This begins from the site
all the way to the product you select.
Product is deemed defective either from
the manufacturer or BestBuyBinding.com.
All products should be shipped back to
BestBuyBinding.com where our quality
control department will examine it and
do the following: Consider it defective
through BestBuyBinding.com standards,
and immediately ship your replacement or
refund your money. Or Contact the
manufacturer to see if they cover the
defective merchandise, then contact you
with the information we have received.
Any questions, comments,
or concerns please contact us at
burtroberts@gmail.com
We are here to serve our customer
base, and will do whatever is needed to
make our customers happy with our
service. We welcome your feedback, so
please email us anytime!
Best Regards,
Burt Roberts
Best Buy Binding
BurtRoberts@gmail.com
1.813.777.4573
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General Information explaining Spiral Binding / Coil Binding
:
Spiral Binding or
Coil binding
is a very
popular book binding style for
creating reports, documents,
proposals and presentations. Spiral
binding is known by a number of
names including spiral coil, color
coil, colorcoil, ez-coil, plastic
coil, coilbind and plastikoil.
Documents bound with spiral binding
/ coil binding have the ability to open flat on a desk and offer 360 degree rotation
for note taking- a applicable
binding for
manuals and notebooks. Spiral
Binding is durable and is an
excellent choice for documents.
Spiral binding / coil binding
elements are readily available in
many colors and sizes.
Spiral Binding /
Coil
Binding Hole Patterns:
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The common hole / punch pattern
is
4:1
pitch (4 holes per 1")
spiral binding; or
sometimes referred to as 6mm. 4:1 means
there are four holes per inch on
the binding edge of the document.
The holes / punch pattern for this style are
usually either round or oval
shaped. Elements for binding
documents with 4:1 pitch spiral
coil are available in sizes
ranging from 6mm up to 50mm in
diameter. Allowing binding
documents that are up to two
inches.
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Not
as common as 4:1 pitch spiral / coil, some prefer to use
5:1 pitch
(5 holes per 1")
spiral binding / coil
or referred to 5mm they
interchange. With five holes per
inch, 5:1 pitch spiral / coil is
tightly bound and provides a
cleaner appearance.
The limiting factor with 5:1 or
5mm pitch is that it only binds
up to 25mm- not a good choice
for larger documents as they are
more difficult to bind function
as a document.
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3:1 pitch
(3 holes per 1")
spiral
binding / coil is less common.
Designed for use with the
hole pattern used in Wire
Binding (twin loop, double loop) or with GBC Proclick.
3:1 pitch spiral coil
is easier to use for
large diameter books because
there are less holes / punch
patterns to run the spiral /
coil through. Spiral binding
elements for
this hole pattern are available
in sizes ranging from 6mm up to
50mm.
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2.5:1 pitch
coil is also known a 0.400 pitch
spiral / coil and requires a hole
/ punch
pattern that has 2.5 holes every
inch along the binding edge.
Most users choose
this hole / punch pattern that is
produced for 2:1 pitch Wire
Binding. 2.5:1 spiral
coil uses a larger gauge plastic filament
diameter and is designed for
binding larger
documents. Spiral / coil in this
pitch pattern are offered in
diameters; 20mm thru 56mm.
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Spiral Binding /
Coil Binding Lengths:
An
added benefit of spiral coil binding
is that the supplies are available
many lengths to match your binding
edge. The standard 12" length is the
most popular spiral binding for 11"
documents. This spiral / coil is put
into
an eleven inch document and the
excess length of coil is cut and
crimped at each end of the book. Binderies and print shops
often times choose spiral binding /coil in 36" lengths
for the flexibility to bind various document sizes.
Spiral Binding /
Coil Binding Colors:
Spiral
/
coil binding supplies are available in a variety of
colors.
Spiral / coil binding is a great
choice that allows the customer to
highlight / accent a document with a
desired color.
Spiral Binding /
Coil Binding
Diameters:
Spiral
binding / Coil binding elements are
typically measured
in millimeters (mm) with inches
being a close estimate to the actual
mm size (6mm is very close to 1/4"
but not exactly).
Spiral binding is available in sizes
from 6mm [1/4"] thru
56mm depending on the pitch (hole
spacing of the document) of spiral
that you choose.
Spiral Binding /
Coil Binding
Equipment:
It
requires three pieces of
equipment for binding documents with
spiral binding / coil binding. A
paper punch
is needed to punch the holes along the
binding edge of the document. A
spiral /
coil inserter is required to spin the
spiral / coil
through the holes- although above
35mm it is done manually. To
complete the process spiral / coil crimping pliers or a
crimping machine is needed to
cut and crimp the spiral / coil ends.
This completes the document by
trimming the ends and securing the
spiral element in the document.
General Wire Binding Information:
Wire Binding is one of the most
popular commercial book binding methods used in North America and is
known by a number of different names including twin loop wire, wire-o,
double loop wire, double-o, ring wire and wirebind. With this binding
method, users insert their punched pages onto a U shaped element and
then use a wire closer to squeeze the spine until it is round. Documents
that are bound with wire binding will open completely flat on a desk and
allow for 360 degree rotation of bound pages.
Pitches / Hole Patterns:
There are
three common hole patterns used in Wire binding documents
with double loop wire. Each hole pattern has specific
sizes and applications where it is best suited. Here is
a quick overview of the different options...
Wire 3:1 Pitch (3 Holes Per
1"):
The three
to one pitch hole pattern is most commonly used for
wire binding small sized documents with double loop
wire. Spines for wire binding are available in sizes
between 3/16" and 9/16" in diameter. Three to one pitch
wires are not available in sizes larger than 9/16". The
size of the holes used with this wire binding pattern simply does not
allow for larger spines to be produced. The hole
pattern used for 3:1 pitch wire binding can use either
square or round holes.
Wire 2:1 Pitch (2 Holes Per 1"):
A
two to one pitch / hole pattern is most commonly used
for wire binding larger sized documents it can also be
used for binding smaller diameter books. 2:1 pitch wire is
most commonly found in sizes ranging from 5/8" up to
1-1/4". However, a couple of manufacturers make
wire binding special
small sized 2:1 pitch wire for binding documents as
small as 1/4". The holes for this type of wire binding are
normally rectangular but can sometimes be square or
round depending on the manufacturer of the paper punching
equipment that you use.
Wire Binding Process:
Binding documents using the double loop wire binding involves
just a few basic steps.
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Put
together the document including covers and measure
the document overall thickness to determine the correct size of wire
binding element. |
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Set up
your wire binding machine so the holes are centered on your paper.
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Divide your document into appropriate sections and
punch it using your wire binding machine or modular
multipurpose binding punch.
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Place
the pages of your document onto the U shaped wire
binding elements by hanging them on it.
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After
carefully arranging the pages of the document over
to the wire binding closer, engage the machine to
squeeze the element together until the U shape
becomes an O
shape- usually with a lever action closer although
there are pneumatic systems out there.
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Wire
Binding (twin loop / double loop) Equipment:
Binding documents with double loop
/ twin loop wire requires a binding machine including a wire closer.
Low volume operators will often find a small less
expensive manual wire
binding machine that offers a manual hole punch and a
built in wire closer to be adequate. Medium volume users
will often require a wire binding machine with an
electric punch that can or cannot include a wire closer,
wire closer can always be separate. High volume wire binding
users such as print shops, larger binderies, and
in-house
printers will split the punching and
final stages of the binding process (punching, hanging
pages on the wire and closing the wire) wire in order to
increase productivity. These users will often use a
higher end heavy duty modular interchangeable die punch or an
automated punching system along with either a manual or
an electric wire closing machine.
Pouch Laminator /
Laminating Product
Info:
Pouch Laminators
use a
lamination
pouch that is
usually sealed on
one side. The inside
of the lamination
pouch is coated with
a heat-activated
film that adheres to
the product being
laminated as it runs
through the
laminator. The
substrate side of
the board contains a
heat-activated
adhesive that bonds
the print to the
substrate. This can
be any of a number
of board products or
another sheet of
laminate. The pouch
containing the
print, laminate, and
substrate is passed
through a set of
heated rollers under
pressure, insuring
that all adhesive
layers bond to one
another.
Pouch laminators are
designed for
moderate use in the
office or home.
These inexpensive
machines are quite
effective. However,
for continuous,
large-volume
lamination projects,
a roll laminator
performs more
efficiently.
Pouches can be
bought with
different
thicknesses in
micrometres
(referred to as
MIC). Standard home
or office machines
normally use 80-250
micrometre pouches,
depending on the
quality of the
machine. The thicker
the pouch, the
higher the cost.
Home
1.813.777.4573 burtroberts@gmail.com
Coil Binding - Spiral Binding -
Plastic Binding- double loop
wire binding at low prices!
We offer a full line of Binding
Machine (s) in order to meet all
of your plastic spiral binding
needs. Our Customer service
reps. have all been in the
spiral binding / plastic coil
binding industry for over 20
years.
Copyright© BestBuyBinding.com
2005
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